1. Introduction
These Terms and Conditions of Sale (hereinafter referred to as the “T&Cs”) apply to all orders placed through the podoways.co.uk website (hereinafter referred to as the “Site”), operated by SL GLOBAL COMMERCE LTD (hereinafter “we”, “us”, or “our”). By using the Site and placing an order, you agree to these T&Cs. Please read them carefully before placing an order.
Legal Information:
- Company: SL GLOBAL COMMERCE LTD
- Address: 3rd Floor, 207 Regent Street, London, W1B 3HH
- Email: podoways.co.uk@gmail.com
- Company Registration Number: 15185846
2. Products and Services
2.1 Product Descriptions
We strive to provide accurate and up-to-date descriptions of our products available on the Site. However, we do not guarantee that product descriptions, colours, information, or any other content available on the Site are accurate, complete, reliable, current, or error-free.
2.2 Availability
All products are offered subject to availability. We reserve the right to modify or discontinue the availability of a product at any time without prior notice.
3. Orders
3.1 Order Process
To place an order on the Site, you must follow these steps:
- Select the desired product(s) and add them to your shopping cart.
- Go to your shopping cart to review your selection.
- Click “Checkout” and provide the required information, including your contact details and delivery address.
- Choose your preferred payment method and follow the instructions to complete the transaction.
- After placing the order, you will receive a confirmation email with the details of your purchase.
3.2 Order Acceptance
All orders placed on the Site are subject to our acceptance. We reserve the right to refuse or cancel an order for any reason, including but not limited to, suspected fraud, pricing errors, or violations of these T&Cs.
4. Pricing and Payment
4.1 Pricing
Product prices are listed on the Site in British Pounds Sterling (GBP) and include VAT (where applicable). Delivery charges and other applicable fees will be indicated separately during the order process.
4.2 Price Changes
We reserve the right to change product prices at any time without prior notice. The applicable prices are those displayed on the Site at the time of ordering.
4.3 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other payment options (insert other methods if applicable)
Payment is due at the time of order. By providing your payment information, you certify that you are authorised to use the selected payment method and that there are sufficient funds to cover the cost of the purchase.
5. Delivery
5.1 Delivery Areas
We currently deliver exclusively to the United Kingdom.
5.2 Delivery Times
Delivery times for orders in the United Kingdom are estimated between 5 to 7 business days. We cannot guarantee exact delivery times due to possible delays caused by circumstances beyond our control, such as adverse weather conditions, customs delays, or other logistical issues.
5.3 Delivery Charges
Delivery charges are calculated based on the destination and weight of your order and will be indicated during the order process.
5.4 Risk of Loss
The risk of loss and damage passes to you when the products are delivered to you.
6. Returns and Refunds
6.1 Return Policy
You have the right to return a product within 14 days of receipt for a full refund or exchange, subject to the following conditions:
- The product must be in its original condition, unused, and in its original packaging.
- Customised or clearance items cannot be returned.
6.2 Return Procedure
To initiate a return, please contact us at podoways.co.uk@gmail.com with your order number and reason for the return. We will provide instructions on how to proceed.
6.3 Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon receipt.
6.4 Refunds
Refunds will be processed within 14 days of receiving and inspecting the returned products. Refunds will be made via the original payment method.
7. Warranties
7.1 Legal Warranty
All products sold on our Site come with a legal warranty of conformity and a warranty against hidden defects in accordance with UK and European laws.
7.2 Exclusions
Warranties do not cover damage caused by misuse, accident, normal wear and tear, or unauthorised modifications.
8. Limitation of Liability
To the fullest extent permitted by law, SL GLOBAL COMMERCE LTD shall not be liable for any indirect, special, incidental, or consequential damages arising from the use of our Site or the purchase of our products.
9. Intellectual Property
All content on the Site, including text, images, logos, graphics, videos, and software, is the property of SL GLOBAL COMMERCE LTD or its partners and is protected by intellectual property laws. Any reproduction, distribution, or use without prior written permission is strictly prohibited.
10. Data Protection
We are committed to protecting your personal data in accordance with our Privacy Policy and applicable data protection laws.
11. Governing Law and Jurisdiction
These T&Cs are governed by and construed in accordance with the laws of England and Wales. Any dispute relating to these T&Cs shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.
12. Changes to the T&Cs
We reserve the right to modify these T&Cs at any time. Any changes will be posted on this page with an updated date. Please review this page regularly to stay informed of any updates.
13. Contact
For any questions regarding these T&Cs, please contact us at:
- Email: podoways.co.uk@gmail.com
- Address: 3rd Floor, 207 Regent Street, London, W1B 3HH